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A beginner's guide to Operator Connect for Microsoft Teams

Video
September 2, 2021

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Microsoft Teams in mixed environments

Analysis
August 27, 2020

The changing face of contact centers: Replicating them remotely using Microsoft Teams

Analysis
August 20, 2020

How to design a Microsoft Teams telephony environment

How to / Guide
July 23, 2020

The key to implementing Microsoft Teams Direct Routing

How to / Guide
June 3, 2020
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