SeRVE is a fully managed global telephony solution that provides secure, resilient voice for enterprises. The solution combines the strength, scale, and reach of Pure IP’s own cloud-based voice network, with the speed and flexibility of our managed services, complete control through a dedicated management hub, and 24/7 support from our team of expert voice engineers.
“SeRVE has been specifically designed to meet the communications requirements of large and multi-national corporations in today’s fluctuating market conditions,” noted Gary Forrest, CEO at Pure IP, “By incorporating our technical expertise with a flexible approach, SeRVE can help any organization consolidate their voice services, optimize their infrastructure, or simplify the management of their environment.”
Included as standard with SeRVE is:
|Global Voice Network||Managed Services||Management Hub|
|Strength, scale, and reach||Speed, flexibility, and expertise||Insights, access, and control|
Coverage in 90+ countries with fully compliant PSTN replacement in 40
Pure IP owned infrastructure with geo-redundancy built around 12 data centers
Platform neutral for consolidating services in mixed or multi-national environments
Capacity overdraft facility
Proactive service monitoring and alerts
24/7 engineer led customer service and support
Utilization based pricing - only pay for what you use and need
Analytics and management information
Pure IP has also introduced two specialized versions of SeRVE to address specific customer needs directly; SeRVE for Microsoft Teams and SeRVE for PSTN Replacement. With a growing number of organizations moving telephony to the cloud with Microsoft Teams, as well as replacing traditional ISDN and PSTN services, these two variants of SeRVE are specifically tailored to address the individual nuances of these two unique migration projects.
SeRVE for Microsoft Teams allows organizations to accelerate and simplify their migration to Microsoft Teams Voice with a secure and easily deployable Direct Routing as a Service solution. In addition to what is included in the core SeRVE voice service, the solution is fully customizable with a range of cloud enablement and managed services to support customers through every step of designing, planning, deploying, and maintaining their Teams telephony environment.
SeRVE for PSTN Replacement helps organizations overcome the challenge of replacing and managing their PSTN and ISDN services. The solution provides full-featured and fully compliant PSTN replacement services that includes guaranteed CLI (Caller Line Identity), emergency call features and the reachability to local services such as free phone numbers that are only available in region. With coverage in 90 countries and full PSTN replacement services in 40, Pure IP’s cloud-based SIP infrastructure can help customers consolidate services and eliminate the costs and complexity related to managing multiple regional carriers.
Whether an organization is integrating with a Unified Communications platform, traditional PBX or other call related applications, on-premises, in the cloud, or in a hybrid environment, SeRVE offers the flexibility to keep businesses connected and consolidate voice services to a single network, and single provider.
Alessandra joined Pure IP as the Content and Communications Manager in early 2020, after 5 years within the cinema technology sector.