We are pleased to announce the launch of our enhanced Customer Portal. We have improved this essential tool to provide customers with more features and a centralised access to all Pure IP services, billing and reporting. The new, redesigned portal includes updated features for effortless accessibility as well as a sneak peak into the new branding that will be rolled out in 2017. Click here to read all about this exciting launch.If you have any questions, please don't hesitate to contact us at firstname.lastname@example.org.
Pure IP provides an effortless option for cloud migration. We've developed a new, hybrid way to connect SIP trunks to Office 365, giving you the HD-quality voice service you've come to expect from Pure IP, while at the same time enjoying the benefits of cloud integration.
Pure IP are happy to announce that from the 1st of August 2016 we can offer ISDN PRI replacement services in Mexico. This brings the number of countries to whom we can offer a full ISDN-PRI replacement service to a total of 29.
Pure IP, a market leader in Skype for Business SIP trunks, has joined the Government's G-Cloud framework to help better serve our growing public sector business. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.
As of July 2016 we are fully operational in Melbourne, providing customers with a full suite of next generation SIP trunk services in Australia. With the addition of our point of presence in Melbourne, this brings our total global number locations to ten across five countries.
SIP trunking has grown exponentially in recent years and, as more and more organisations look to deploy a unified communications strategy, its popularity is only set to increase further. The SIP School carried out a survey of the industry last year, identifying the experience customers have had with the technology, how it has benefitted their business and what SIP providers could do to improve their service.
The survey highlighted a number of areas that are challenging the industry, as well as some surprising statistics on the most common pain points customers are facing. Selecting the right provider lies at the very heart of a successful SIP deployment, so it’s important that organisations know what to look for in a provider; should they opt for a well-known brand or go for a more specialist provider?
Topics: SIP Trunking
Pure IP has been working with 888 Holdings plc since 2011, providing SIP trunk solutions and cloud computing as 888 Holdings expanded in size and geographic reach, opening in new locations globally.
888 Holdings was a very early adopter of SIP trunking technology and it considered the quality of the service agreement and technical knowledge when deciding to work with Pure IP. The flexible standard of service that Pure IP was able to offer sealed the deal.
It became clear that the ability to set up new lines in new locations instantly was essential to 888 Holdings. A large proportion of its calls were inbound, relating to customer support, fraud, or risk management. Pure IP manages all of its lines and can set up new lines as and when needed as 888 Holdings continues to grow and develop.
Topics: SIP Trunking
The technology industry is becoming increasingly complex and, as such, the role of a telecom specialist becomes both more niche and innovative. Specialists’ knowledge is constantly being stretched, as they are required to understand everything from the finest software details to big industry issues.
That’s why we believe that telephony engineers should be true specialists – experts in one thing and executing it really well.
Pure IP has been working with Modality for almost four years, supplying SIP trunk services to the Unified Communications (UC) and Skype for Business specialist. While Modality remains impartial when it comes to choosing SIP Trunk Providers, the company chose Pure IP to meet its internal requirements, after experiencing significant year on year growth in revenue and staffing increases.
The games have begun! Competition between multinational companies is higher than ever, thanks to improvements in the global economy. However, that means more pressure is on for CEOs to keep costs down and discover new income opportunities to stand out against competitors and gain a long term view of the financial health of the organisation.
A standard method of decreasing organisational spend is to streamline the existing IT solutions. Newly published research from Technavio highlights that choosing to outsource has become an important tool to manage inefficiency and focus on core competencies.
Topics: SIP Trunking
With the recent announcement of new meeting and voice functionality for Skype for Business (S4B) being released with Microsoft Office 365, the migration of communications and collaborations to the cloud is making progress. In this blog we will take a top level look at how the ‘bring your own carrier’ solution works from a voice perspective.
Microsoft’s premium Office 365 Enterprise Suite, Office 365 E5 offers a number of new features including S4B as standard and the optional add-ons of Skype Meeting Broadcast, Cloud PBX and PSTN conferencing. Generating a lot of interest in particular is the cloud PBX option. It eliminates the need for separate PBX systems for users, instead moving the functions of the PBX into the cloud. Businesses are then able to assign and manage phone numbers using Skype controls within the Office 365 console, as well as being able to dial-in telephone numbers for your Skype meetings.