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New Look and Improved UX for Pure IP's Customer Portal

Posted by Pure IP News on 11-Jan-2017 15:20:30

We are pleased to announce the launch of our enhanced Customer Portal. We have improved this essential tool to provide customers with more features and a centralised access to all Pure IP services, billing and reporting.  The new, redesigned portal includes updated features for effortless accessibility as well as a sneak peak into the new branding that will be rolled out in 2017.  Click here to read all about this exciting launch.

If you have any questions, please don't hesitate to contact us at
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Topics: Pure IP News, SIP Trunking, Dedicated Voice Circuits, Conferencing

Pure IP Successfully Certified by Avaya

Posted by Pure IP News on 14-Dec-2016 16:26:36



14 December 2016 – Pure IP, a global specialist provider

of custom-built, fully supported and secure voice networks, have now been fully accredited and certified by Avaya platforms.

Avaya, a multi-national technology company headquartered in Santa Clara, California, specializes in Internet telephony, wireless data communications and customer relationship management software. The Avaya platforms integrate and deliver voice, video, data and web communication application services to a company’s team anywhere in the world from a single source; enabling employee engagement anywhere, anytime.

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Topics: Certification

Hosted Voice Integration for Office 365

Posted by Pure IP News on 16-Nov-2016 14:10:16


Pure IP provides an effortless option for cloud migration.  We've developed a new, hybrid way to connect SIP trunks to Office 365, giving you the HD-quality voice service you've come to expect from Pure IP, while at the same time enjoying the benefits of cloud integration.

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Topics: Pure IP News, SIP Trunking, Office 365, Hosted Voice Intergration

Pure IP have added Mexico to our Global Coverage!

Posted by Pure IP News on 30-Aug-2016 10:54:56


Pure IP are happy to announce that from the 1st of August 2016 we can offer ISDN PRI replacement services in Mexico. This brings the number of countries to whom we can offer a full ISDN-PRI replacement service to a total of 29.

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Topics: Pure IP News, SIP Trunking, ISDN Replacement, ISDN

Pure IP have become a G-Cloud Partner!

Posted by Pure IP News on 03-Aug-2016 11:43:18


Pure IP, a market leader in Skype for Business SIP trunks, has joined the Government's G-Cloud framework to help better serve our growing public sector business. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

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Topics: Pure IP News, SIP Trunking, Public Sector, G Cloud

Pure IP opens point of presence in Melbourne, Australia

Posted by Pure IP News on 20-Jul-2016 17:11:19

As of July 2016 we are fully operational in Melbourne, providing customers with a full suite of next generation SIP trunk services in Australia. With the addition of our point of presence in Melbourne, this brings our total global number locations to ten across five countries.

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Topics: Pure IP News, SIP Trunking, Australia

What does the 2015 SIP Survey mean for Enterprise Communications?

Posted by Pure IP News on 29-Apr-2016 14:15:30

SIP trunking has grown exponentially in recent years and, as more and more organisations look to deploy a unified communications strategy, its popularity is only set to increase further. The SIP School carried out a survey of the industry last year, identifying the experience customers have had with the technology, how it has benefitted their business and what SIP providers could do to improve their service.

The survey highlighted a number of areas that are challenging the industry, as well as some surprising statistics on the most common pain points customers are facing. Selecting the right provider lies at the very heart of a successful SIP deployment, so it’s important that organisations know what to look for in a provider; should they opt for a well-known brand or go for a more specialist provider?

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Topics: SIP Trunking

UC EXPO 2016: The future of unified communications technology

Posted by Pure IP News on 13-Apr-2016 15:06:20

As Unified Communications has become a mainstream technology, businesses are adapting to life within a completely connected working environment and searching for ways to implement best practice as they enter a digital future.

Communications experts will gather at UC EXPO 2016, the largest Unified Communications (UC) and Collaboration event in Europe, when it open its doors on 19th & 20th April at Olympia in London.

The two day event will showcase the latest UC solutions and technologies from over 100 suppliers, suitable for large organisations, SMEs and start-ups, which can help businesses communicate and work more efficiently within a completely connected environment.

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Topics: Pure IP News, Events

888 Holdings: A Safe Bet for SIP Trunk Solutions

Posted by Pure IP News on 24-Mar-2016 15:32:11

Pure IP has been working with 888 Holdings plc since 2011, providing SIP trunk solutions and cloud computing as 888 Holdings expanded in size and geographic reach, opening in new locations globally.

888 Holdings was a very early adopter of SIP trunking technology and it considered the quality of the service agreement and technical knowledge when deciding to work with Pure IP. The flexible standard of service that Pure IP was able to offer sealed the deal.

It became clear that the ability to set up new lines in new locations instantly was essential to 888 Holdings. A large proportion of its calls were inbound, relating to customer support, fraud, or risk management. Pure IP manages all of its lines and can set up new lines as and when needed as 888 Holdings continues to grow and develop.

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Topics: SIP Trunking

Unified Communications and SIP Trunking in Synergy

Posted by Pure IP News on 21-Mar-2016 08:00:00

The technology industry is becoming increasingly complex and, as such, the role of a telecom specialist becomes both more niche and innovative. Specialists’ knowledge is constantly being stretched, as they are required to understand everything from the finest software details to big industry issues.

That’s why we believe that telephony engineers should be true specialists – experts in one thing and executing it really well.

Pure IP has been working with Modality for almost four years, supplying SIP trunk services to the Unified Communications (UC) and Skype for Business specialist. While Modality remains impartial when it comes to choosing SIP Trunk Providers, the company chose Pure IP to meet its internal requirements, after experiencing significant year on year growth in revenue and staffing increases.

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Topics: Pure IP News, SIP Trunking, Skype for Business