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Pure IP Blog

Pure IP Awarded A Place On G Cloud 9

Posted by Pure IP News on 24-May-2017 09:54:32

 

The G Cloud 9 Supplier List has been revealed and Pure IP are pleased to announce that we have been awarded a place.

Pure IP have been providing services to the UK Public Sector since 2004. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services. Amongst other developments such as the ability to extend contracts with far greater ease, the latest iteration of G Cloud means that it will be far simpler for Public Sector organisations to access relevant service providers. G cloud now employs carefully crafted filtering, consequently enabling users to choose a supplier who fits the specific needs of their business.

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Topics: G Cloud, Certification, G Cloud 9

Pure IP Have Received The ITSPA Quality Mark

Posted by Pure IP News on 19-May-2017 09:58:10

 

 

Pure IP are pleased to announce that we have received the ITSPA quality mark accreditation.

Eli Katz, the Chair of ITSPA said “On behalf of everyone at ITSPA, I would like to congratulate the four new Quality Mark holders. We are delighted to award these four companies with this widely-recognised mark which helps customers identify providers who go the extra mile in providing quality services.”

The ITSPA quality mark has 10 Key requirements and examples of the types of criteria Pure IP were measured against include:

  • Resilient platform design and reliable service
  • A transparent porting arrangement
  • Implementation of fraud control measures
  • Evidence of access to emergency services
  • Easy access to complaints and dispute resolution
  • Evidence of data protection and retention compliance
  • Evidence of a single point of contact making it easier for our customers to contact us should any issues arise.
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Topics: Certification, ITSPA

Pure IP Successfully Certified by AnyNode

Posted by Pure IP News on 12-May-2017 09:10:58

 

12 May 2017 – Pure IP - A trusted, engineering-led, specialist provider of custom built, fully supported, secure voice networks have now been fully accredited and certified by the AnyNode range of SBCs.

AnyNode, created by TE -Systems GmbH, headquartered in Germany, specialises in session border control software solutions. The AnyNode platforms is designed to be simple to install, easy to use and focused on Microsoft Skype for Business deployments.

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Topics: Certification, anynode

New Look and Improved UX for Pure IP's Customer Portal

Posted by Pure IP News on 11-Jan-2017 15:20:30

We are pleased to announce the launch of our enhanced Customer Portal. We have improved this essential tool to provide customers with more features and a centralised access to all Pure IP services, billing and reporting.  The new, redesigned portal includes updated features for effortless accessibility as well as a sneak peak into the new branding that will be rolled out in 2017.  Click here to read all about this exciting launch.

If you have any questions, please don't hesitate to contact us at sales@pure-ip.com.
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Topics: Pure IP News, SIP Trunking, Dedicated Voice Circuits, Conferencing

Pure IP Successfully Certified by Avaya

Posted by Pure IP News on 14-Dec-2016 16:26:36

 

 

14 December 2016 – Pure IP, a global specialist provider

of custom-built, fully supported and secure voice networks, have now been fully accredited and certified by Avaya platforms.

Avaya, a multi-national technology company headquartered in Santa Clara, California, specializes in Internet telephony, wireless data communications and customer relationship management software. The Avaya platforms integrate and deliver voice, video, data and web communication application services to a company’s team anywhere in the world from a single source; enabling employee engagement anywhere, anytime.

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Topics: Certification

Hosted Voice Integration for Office 365

Posted by Pure IP News on 16-Nov-2016 14:10:16

 

Pure IP provides an effortless option for cloud migration.  We've developed a new, hybrid way to connect SIP trunks to Office 365, giving you the HD-quality voice service you've come to expect from Pure IP, while at the same time enjoying the benefits of cloud integration.

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Topics: Pure IP News, SIP Trunking, Office 365, Hosted Voice Intergration

Pure IP have added Mexico to our Global Coverage!

Posted by Pure IP News on 30-Aug-2016 10:54:56

 

Pure IP are happy to announce that from the 1st of August 2016 we can offer ISDN PRI replacement services in Mexico. This brings the number of countries to whom we can offer a full ISDN-PRI replacement service to a total of 29.

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Topics: Pure IP News, SIP Trunking, ISDN Replacement, ISDN

Pure IP have become a G-Cloud Partner!

Posted by Pure IP News on 03-Aug-2016 11:43:18

 

Pure IP, a market leader in Skype for Business SIP trunks, has joined the Government's G-Cloud framework to help better serve our growing public sector business. The G-Cloud framework is an agreement between the government and suppliers who provide cloud-based services.

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Topics: Pure IP News, SIP Trunking, Public Sector, G Cloud

Pure IP opens point of presence in Melbourne, Australia

Posted by Pure IP News on 20-Jul-2016 17:11:19

As of July 2016 we are fully operational in Melbourne, providing customers with a full suite of next generation SIP trunk services in Australia. With the addition of our point of presence in Melbourne, this brings our total global number locations to ten across five countries.

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Topics: Pure IP News, SIP Trunking, Australia

What does the 2015 SIP Survey mean for Enterprise Communications?

Posted by Pure IP News on 29-Apr-2016 14:15:30

SIP trunking has grown exponentially in recent years and, as more and more organisations look to deploy a unified communications strategy, its popularity is only set to increase further. The SIP School carried out a survey of the industry last year, identifying the experience customers have had with the technology, how it has benefitted their business and what SIP providers could do to improve their service.

The survey highlighted a number of areas that are challenging the industry, as well as some surprising statistics on the most common pain points customers are facing. Selecting the right provider lies at the very heart of a successful SIP deployment, so it’s important that organisations know what to look for in a provider; should they opt for a well-known brand or go for a more specialist provider?

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Topics: SIP Trunking